Frequently Asked Questions

These are questions we are often asked. If you can’t find the answer you are looking for then please get in touch, we are always happy to help.

When can my child start Playgroup?

Children may start at Torphins Playgroup, if a place is available, at any time after they are 2 years old and can remain with us until they start school. We strongly recommend that you visit Playgroup with your child before they start so that you can become familiar with the building and the staff. It will also allow you to ask any questions that you may have well ahead of your child starting.

How many sessions can my child attend each week?

Our sessions run every Monday to Friday morning from 9.20am-12.30pm. You can choose how many sessions and on which days your child attends, so long as availability allows, although our minimum is two sessions per week. We have four terms per year and they match those of Torphins Primary School. Dates of terms and holidays can be found on the Aberdeenshire Council website.

How much does a session cost?

All children aged between three and five years old are entitled to up to five 3 hour 10 minute sessions, per week, in a recognised pre-school setting. These places will be paid for by Aberdeenshire Council. Please note that the council’s funding only comes into effect in the next eligible term after your child’s third birthday. As of recently, we will be accepting funded ‘Eligible Twos’ under a similar scheme provided by Aberdeenshire Council too. For further information please feel free contact the Playgroup and we can explain the procedure in the more detail for you.

The cost of each session at Torphins Playgroup is £3.90 per hour for three to five year olds, and £4.18 for Eligible Twos. This is paid directly to us by Aberdeenshire Council from the next eligible term after your child’s third birthday. If your child joins us before this funding becomes available then our fee is £10.00 per session which must be paid directly to us. We will invoice you for each term’s fees in advance.

In addition to this we ask all parents to contribute 60p per session towards the cost of the healthy snack which we provide for the children. This is also payable termly, in advance.

Can I visit with my child before registering?

Yes! We positively encourage you to come along, sample a session, meet the staff and get a feel for the place. And if you then decide to register, we are happy for you to come along to a few sessions to help your child become familiar and comfortable in the setting before you leave them alone for the first time. If your child is to start in August we offer six shorter sessions in the lead up to the end of our summer term specially organised for the new intake; this helps to prepare them for their ‘proper’ start a little later in the year.

Does my child need to be toilet trained?

No, your child does not need to be toilet trained and if he or she is still in nappies please make sure the staff are aware and leave a couple of nappies, and wipes, in your child’s bag which will be kept on their peg. To reduce the number of changes required please ensure your child is wearing a fresh nappy on arrival at Playgroup. If your child is toilet training we again ask that you inform staff and keep some spare clothes in their bag. We will do our best to continue supporting your child any way necessary during their toilet training period.

Will I be asked to help out at Playgroup sessions?

Yes, without sufficient help we cannot offer children full use of our facilities so all parents are expected to regularly help out at sessions. We have a rota secretary who will work out how many sessions you will be asked to do, based on the number of children at Playgroup and the number of days your child attends. You will have the opportunity to advise the rota secretary of days that are not suitable for you. Special arrangements exist for mothers during pregnancy or for those suffering from ill health. All volunteer helpers must join the Protection of Vulnerable Groups (PVG) Scheme.

Can someone else take my place on the helper rota?

It is very much part of our ethos that parents/guardians take an active part in our Playgroup and get involved as much as possible, sharing in their child’s first steps away from home. However, we appreciate that in some circumstances, for instance if you are working full-time, helping out on the rota may be impossible. We welcome all carers for our children and are happy for them to help out in our sessions in your absence. However, they must be willing to take up PVG Scheme membership as is expected by all of our volunteers.

Can I bring a younger sibling when I am helping out at a session?

Yes of course, we are always happy to share our sessions with little sisters and brothers!

What foods are offered as snacks?

We offer a healthy snack each day including a carbohydrate and fruit or vegetable and a choice of milk or water. Typical examples might be bread sticks and hummus with chopped apples and grapes or weetabix with banana and blueberries or a wrap filled with grated cheese and fresh peas and lettuce picked from our garden (and grown by the children). If your child has an intolerance or allergy we will discuss this with you and will take measures to ensure they are not brought into contact with the allergen.

How can I tell if my child is progressing?

Every time you collect your child the Playleader will give you a brief summary of what your child has been doing that session. Should you wish to discuss anything in more detail the staff are always willing to meet you at a mutually convenient time.

Each child has a key worker who will try to get to know your child a little better and they will maintain a profile of your child over their time with us. This will include photographs, examples of their work and notes on experiences and achievements. This will be sent home twice a year but of course you are free to look at it at any time. At the end of the year, those children moving on to another setting will also receive a written report.